Patient Participation Group

A PPG is a group of patients who want to help the practice to improve. They provide feedback to us on what we can make better and provide us with feedback on any new services that we would like to start running.

The PPG meeting is held every three months (quarterly) and last for around 1hr 30mins.

We do ask that a chair, vice chair and secretary be elected from the members. These roles within the PPG may take a little more time as they would need to create the agenda for each meeting and type up the meeting minutes.

We ask that PPG members do not use the forum to talking about any personal medical conditions/issues or complaints.

The meetings are to talk about improving the practice for all patients so are PPG members will share insight, act as a voice for the patients and review any new services or ways of working that we might propose to make to the practice.

Yes, anyone over the age of 18 who is registered with the practice, can join the PPG.

Will the meetings be face to face or online?
We would prefer to run the PPG meetings, face to face within the practice, but are happy to explore online options if this is what the members would prefer.

If you are interested in joining, please email randolph.surgeryw9@nhs.net